Terms and Conditions
Last Updated: July 24, 2025
Welcome to Pearl Moon Jewelry. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. General Use
By using our website (www.pearlmoonjewelry.com), you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. We reserve the right to refuse service or cancel orders at our sole discretion.
2. Product Information
We strive to ensure that all product descriptions, images, and prices are accurate. However, minor variations may occur. All jewelry pieces are handcrafted, and slight differences in color, size, or design may be present due to their artisanal nature.
3. Pricing and Payments
All prices are listed in INR (₹) and include applicable taxes unless otherwise stated. We accept secure payments via credit/debit cards, UPI, and other trusted gateways. Prices and availability are subject to change without notice.
4. Shipping and Delivery
Orders are usually processed and shipped within 2–5 business days. Delivery timelines may vary depending on location and courier services. Tracking information will be shared via email or SMS once your order has been dispatched.
5. Returns and Exchanges
Please review our Return & Exchange Policy for full details. We accept returns only for damaged or defective products reported within 7 days of delivery. Returned items must be unused and in original packaging.
6. Intellectual Property
All content on our website—including text, images, logos, and designs—is the property of Pearl Moon Jewelry and is protected under copyright and trademark laws. Unauthorized use is strictly prohibited.
7. User Conduct
You agree not to misuse the website or engage in harmful, fraudulent, or disruptive activity. Any violation may result in suspension or termination of your access to our services.
8. Privacy
We are committed to protecting your privacy. Please refer to our Privacy Policy to understand how your personal information is collected, used, and safeguarded.
9. Limitation of Liability
Pearl Moon Jewelry is not liable for indirect, incidental, or consequential damages arising from the use—or inability to use—our products or services.
10. Modifications
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our website implies acceptance of any changes.
11. Contact Us
For inquiries, concerns, or support, please reach out to us:
📞 Phone: +91 8595297084
📍 Address: 512, Pearl Best Heights 2, Netaji Subhash Place, Shakurpur, Delhi – 110034
📧 Email: sales@pearlmoonjewelry.com